Questions & Answers

If you're experiencing issues with credit card payment, please try the following solutions:

• Select "Credit and debit card payments" from the payment options list. This option is located just below "Credit Card".
• Use "PayPal" as an alternative payment method. This option can be found at the bottom of the payment options list.

For details, see https://noxlumin.com/pages/how-to-go-through-the-tax-exemption-process.

Please try the following:

• Check common delivery areas, including your mailbox and front door or other rooms
• Ask other household members if they received it
• Review security camera footage, if available

If you still cannot locate it, please Let us know